Pet Waste Removal Frequently Asked Questions
How does your pet waste removal service work?
Choose weekly, twice-weekly, twice-per-month, monthly, or one-time dog poop cleanup, subject to availability at your address. We assign your regular service day by location to keep routes dependable.
For recurring visits, you receive an on-the-way text before we arrive and a closed-gate photo when we finish. Your first cleanup is FREE when you start recurring service, including sanitizer and deodorizer on that first visit.
How do I get a quote or sign up for service?
Enter your ZIP code on our website to check service availability. Select your dog count and cleanup frequency to see your quote, including the monthly service total.
To start service, complete the online signup form with your contact details, service address, access instructions, and payment method. Once you are signed up, we will confirm your FREE First Clean and assigned service day. Questions? Call 817-213-6901.
Do I need to be home for service?
No need to rearrange your schedule. As long as we have access to your yard, you don’t need to be home during your scheduled visit. We’ll handle everything and leave your yard clean and ready to enjoy.
What if my gate is locked or my dog is outside?
If your gate is locked, just let us know your preferred access method—we’re happy to work with lockboxes, codes, or arrange a key. For the safety of our team and your pets, we kindly ask that all dogs be brought inside or securely separated during service. While we love dogs, we do not scoop with pets in the yard to prevent any risk of accidents or stress for them—or us.
What areas do you serve?
Poop Wranglers provides pet waste removal in Fort Worth and select surrounding communities, including Arlington, Burleson, Crowley, Benbrook, and Aledo. Availability and cleanup frequency depend on your address.
Enter your ZIP code on our website to check your neighborhood, or visit our service areas page. Twice-weekly service is not available in every area.
What happens during a typical cleanup?
Our technician will:
– Walk your entire yard, locating and removing all pet waste
– Double-check for missed spots
– Apply sanitizer and deodorizer if requested
– Secure your gate before leaving
– Leave a notification of completed service
Are your products safe for kids, pets, and lawns?
Sanitizer and deodorizer must be used according to the product label, including application and re-entry instructions. Keep children and pets away during application and follow the product-specific directions before using the treated area.
If your household has sensitivities or you have questions about your lawn, ask us about the product before adding treatment. Dog waste pickup and sanitizer/deodorizer treatment are separate parts of the service; no treatment replaces regular cleanup.
What if I need to cancel or reschedule?
Life happens! You can cancel or reschedule your service anytime—just give us a call or send a message at least 24 hours in advance. There are no cancellation fees for regular service.
Do you offer any guarantees?
Yes! We stand behind our work with a 100% satisfaction guarantee. If you’re not happy with your service, let us know within 24 hours and we’ll make it right—no questions asked.
How do I pay for service?
Recurring service is billed monthly in advance, with a valid card on file required. Your per-cleanup price is an approximate breakdown of the monthly total; we do not bill weekly.
Your first cleanup is FREE when you start recurring service, including sanitizer and deodorizer on that first visit. Any remaining regular visits in your first month are prorated. Ongoing monthly service is billed on the 1st.
Do you offer sanitizer and deodorizer?
Qualifying new recurring customers receive complimentary sanitizer and deodorizer with their FREE First Clean.
Ongoing sanitizer/deodorizer is optional: $25/month with weekly service, $20/month with twice-monthly service, or $15/month with monthly service. Review the available add-ons during signup or see our services and monthly prices.
Is pet waste removal really necessary?
Absolutely. Regular removal keeps your yard clean, reduces odors, and helps prevent the spread of bacteria and parasites. It’s a simple way to protect your family, pets, and the environment.