Privacy Policy
Effective Date: 2/6/2026
Last Updated: 2/6/2026
At Poop Wranglers, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and share your personal information. This Privacy Policy applies to all interactions with our website, www.poopwranglersusa.com, including data collected through forms, online services, and SMS communications.
1. Information We Collect
1.1 Information You Provide Directly
When you interact with our website or services, you may provide the following personal information:
• Name, email address, phone number, physical address
• Information submitted through quote forms or service requests
• Payment information for processing transactions
1.2 Information We Collect Automatically
When you visit our website, we may automatically collect:
• Device information such as IP address, browser type, operating system, and device type
• Usage data including pages visited, time spent on pages, referring URLs, and other analytics data
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze website traffic. You can manage or disable cookies through your browser settings.
2. How We Use Your Information
We collect and use your information for the following purposes:
• To provide and manage our pet waste removal services
• To process quotes, bookings, and payments
• To communicate service updates, reminders, and account notifications
• To improve website functionality and customer experience
• To respond to customer inquiries and support requests
• To send promotional or informational messages when consent has been provided
Message frequency may vary. Message and data rates may apply.
3. How We Share Your Information
3.1 No Unauthorized Sharing of Personal Data
We do not sell, rent, or improperly disclose your personal information. Your data is used solely to provide the services you request or as required by law.
3.2 Limited Use of Trusted Service Providers
We may share information with trusted third-party service providers strictly for business operations, including:
• Payment processors for transaction processing
• SMS and email platforms for service communications
• Scheduling, routing, and logistics software
All service providers are contractually obligated to safeguard your information and use it only for authorized purposes.
3.3 Mobile Information Sharing
We do not sell, rent, share, or trade customer phone numbers or mobile information with third parties for marketing or promotional purposes.
Mobile information is used solely to provide our services, including appointment reminders, service notifications, “on the way” texts, billing updates, and customer support communications.
Any vendors involved in SMS delivery or business operations are required to keep mobile information confidential and may only use it to perform services on our behalf.
4. SMS Communication & Consumer Rights
4.1 SMS Opt-In & Consent
We only send SMS messages to users who have explicitly opted in to receive them.
Consent to receive SMS messages may be obtained when a user:
• Submits a form on our website and checks an optional SMS consent checkbox
• Requests a quote or service and agrees to receive text communications
• Provides verbal or written consent to receive SMS messages related to our services
Consent to receive SMS messages is not a condition of purchasing services.
SMS messages may include:
• Appointment confirmations and reminders
• “On the way” service notifications
• Schedule changes or service updates
• Billing or account-related messages
• Occasional promotional or informational messages
4.2 Opt-Out Instructions
You may opt out of SMS communications at any time by replying “STOP” or “UNSUBSCRIBE” to any message. Once opted out, you will no longer receive SMS messages from us.
For help, reply “HELP” or contact us using the information below.
5. Data Retention & Your Rights
5.1 Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Data is securely deleted or anonymized when no longer required.
5.2 Your Rights
You have the right to:
• Access your personal information
• Correct inaccurate or outdated information
• Request deletion of your data, subject to legal requirements
• Opt out of marketing emails via the “Unsubscribe” link
Requests may be submitted to Office@poopwranglersusa.com.
6. Security of Your Information
We implement industry-standard security measures including encryption, access controls, and secure storage practices to protect your information. While no system is 100% secure, we take reasonable steps to safeguard your data.
7. Legal Obligations & Business Transfers
We may disclose personal information:
• When required by law or legal process
• To protect the rights, safety, and security of our business or customers
• In the event of a merger, acquisition, or business transfer
8. External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies independently.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact us:
Email: Office@poopwranglersusa.com
Office Phone: 817-213-6901
The Poop Wranglers Team: 817-885-5662
Website: www.poopwranglersusa.com